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  1. Checkr_Staging
  2. Customer
  3. GoodHire FAQs
  4. Getting Set Up in Checkr

Getting Set Up in Checkr

Are you a GoodHire customer moving to Checkr? Browse articles about getting set up in Checkr here.

  • My navigation pane says I have x amount of days left before I must move over to Checkr. Can I extend that amount of time?
  • How do I add a new admin to my account?
  • Can my GoodHire account be merged into a Checkr account?
  • When will my account be moved to Checkr?
  • Why do I need to move from the GoodHire platform to the Checkr platform?
  • Will my organization need to complete an account setup process? Will we encounter any setup fees or be required to provide business documentation?
  • How do we set up payment during the migration process?
  • Can I keep my GoodHire password when moving my account to Checkr?
  • Can I still log into my account at GoodHire.com?
  • How do I add a new package to my account?
  • I no longer need a package on my account - how do I remove it?
  • Is there a plan to assist GoodHire customers with mass downloading of all of our reports before moving to Checkr?
  • What happens if I have a screening(s) in progress on the GoodHire side?
  • Will the reports I ran on the GoodHire platform be available within Checkr?
  • How can I download GoodHire reports? 
  • The business information loaded into my Welcome screen is incorrect and I can’t edit it. What should I do?
  • How do I know who my Customer Support Manager (CSM) is and how do I contact them?
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